To use our DHL Express Comprehensive Shipping for Magento® 2.x module, you must have a Site ID and Password that is not the same as your dhl.com login details.

To obtain a Site ID and Password, contact your DHL manager, he will make a request for an account to work with the DHL API.

Then go through the registration (or login) using the link https://xmlportal.dhl.com/login

After receiving the Site ID and Password, specify them in the module configuration. And then you can create shipping labels and get real shipping prices at the checkout of your Magento store.

For Site ID and Password, please contact DHL technical support or us.